Company Profile
Headquartered in Dubai, Jumeirah Lake Towers ONE JLT UAE with a nationwide IT presence, we have been the IT Support and Solutions provider of choice for small and medium businesses in Africa, Middle East and India which has given us the privilege of having a spectacular exposure towards the dynamics of international market. Our capability to serve the client in local and global markets have enhanced, catalyzed or boosted our confidence in expanding our business thoroughly. Our Operations Center works 24/7 providing IT Support Services and Server Monitoring to small and medium sized organizations.
We also deliver cost effective and efficient designs, project implementations, maintenance contracts thus providing our customers the highest level of service in all industry verticals such as Large and Medium Enterprises, Conglomerates & Airlines, Government, Oil & Gas, Banking & Finance, Hospitality, Healthcare and Education sector
Computer Support Services, IT consulting, IT outsourcing, Helpdesk Services, Server Backup & Disaster Recovery and CCTV Security to Industry Specific Strategic IT Consulting, IT Managed Support Services, Business Telephony Systems, Server and Network Infrastructure Security and other IT Services, MERCURY GROUP is your IT partner. We are also System Integrator and suppliers of high performance HP server, Cisco products, Voice and Data Communication, Digital security and Audio Visual Products/Services. Being the market leaders in Unified Service Delivery Management solutions we are focused on assuring service delivery for the world’s most demanding and complex service delivery environments.
We are committed to provide total customer satisfaction by providing you the best products and quality service supports when it comes to information technology. We are partners with all major technology vendors and are pioneers in delivering technological solutions and services in Enterprise Computing, Data Networking & Security, Voice & Telephony, Microsoft Licensing & Solutions, Value Added Services, Business Continuity & Disaster Recovery, Data Centers, Audio Visual, Access Control, CCTV, Video Conferencing.
We also deliver cost effective and efficient designs, project implementations, maintenance contracts thus providing our customers the highest level of service in all industry verticals such as Large and Medium Enterprises, Conglomerates & Airlines, Government, Oil & Gas, Banking & Finance, Hospitality, Healthcare and Education sector
Our areas of Expertise
- Cisco Products (Firewall, routers, switches and telephones)
- HP Server (Stockiest of HP servers, hard drives, RAMs, power supply, cabinets and options)
- Apple Products (Apple MacBook, iMac, iPad , iPhones)
- Computer Hardware Supplies(Servers, Desktops, Laptops, Printers, cartridges etc)
- Annual Maintenance Contract (AMC) (servers, printers, desktops, security devices and telephones systems)
- Structured Cabling (Cat 5e, Cat 6a, Cat 7 & Fiber Optic and Rack Cabinets)
- Digital Security Systems (Access Control, Intrusion Detection and CCTV)
- Audio Visual Systems (Video Conference, Background Music, Public Address, Plasmas, Projectors)
- Voice Networks (Panasonic, Avaya and Cisco Telephones, PABX, IP Phones)
- Data Networks (Switches, Routers, Firewalls)
- Antivirus( Kaspersky, ESET Nod 32, Symantec, Mcafee, Trend Micro, Installation and renewal
- ERP Packages( Customized HR & Payroll Packages, Peachtree, SAP,Quick-books, Tally, training and support and implementation)