Today, businesses recognize technology is a key enabler to success. They are building solutions to manage their key competitive asset information. But today's heterogeneous, distributed, and inter-networked world is an order of magnitude more complex than what was encountered before. Mercury Group Uganda recognizes the dependence, customers will have in us to identify and deploy the best possible IT solutions for their broad needs - from Infrastructure to Security, Outsourced Services to Enterprise Management software and Business Application development to deploying eBusiness solutions.
We combine the best people, processes and technology to achieve excellent results - consistently. We offer customers the advantages of :
Speed : We understand the importance of timing, of getting there before the competition. A rich portfolio of reusable, modular frameworks helps jump-start projects. Tried and tested methodology ensures that we follow a predictable, low-risk path to achieve results. Our track record is testimony to complex projects delivered within and even before schedule.
Quality : Our emphasis on quality is manifested in the ISO 9002 accreditation— the very first such certification awarded to any IT services company, regionally in East & Central Africa. We are also proud to have been the first regional Compaq Authorised Service Partner, qualified through a stringent audit review of our services processes by Compaq.
The scope of our quality initiatives is to -
- Ensure our products and services satisfy customer requirements.
- Maintain the highest quality standards, which have been successfully achieved.
- Improve standards in those areas where performance is wanting.
- Harmonize policies and practices across all our functional & operational departments.
- Improve efficiency throughout every one of our company's processes.
- Create stability and minimize variance.
- Eliminate complexity and reduce processing time.
Focus attention on quality.
- Ensure products and services are delivered on time.
Reduce operating costs.
The quality system is represented by procedures, work instructions and job descriptions covering a comprehensive range of processes & activities within the company, considered critical and relating to quality. Quality planning is given due consideration in order to ensure that the resources needed to achieve the quality objectives are identified and planned.
Expertise : Our teams combine cutting edge technology skills with rich domain expertise. What's equally important - we share a strong customer orientation that means we actually start by listening to the customer. We do this because we have the largest, most successful record of deployment of Enterprise Technologies in East and Central Africa and certainly the largest, most qualified team across a very broad spectrum of technologies.
A Full Service Portfolio : We offer customers the advantage of being able to Architect, Integrate and Manage technology services. This means that they can rely on one, fully accountable source instead of trying to integrate disparate multi-vendor solutions.
TOTAL, INSPIRING SOLUTIONS
The Best IT Business partner: We offer the ultimate advantage of being recognised as the best IT company in the region, which means we offer an enormous level of dependability and assurance for corporate to engage, delegate and outsource their critical business systems. We are an accomplished performer and our accolades manifest the satisfaction the industry has in the Mercury Group Uganda brand, in general. Customers see this as a crucial certificate of assurance.