Protect your online environment with multi-layered internet security incorporating our managed intrusion detection and prevention services

Are you confident that firewall and anti-virus tools are sufficient to protect your network and IT systems against attack? Although both are essential, truly safe multi-layered security also requires intrusion detection and prevention. Network IDS and network IPS are perimeter security technologies that work in combination with firewalls to detect and block all incoming malicious traffic from your servers.

In fact, network IDS and network IPS, including application firewalling, are both considered so important that the payment card industry makes them a requirement for all companies requiring PCI-DSS accreditation.

Monitor, detect and prevent network intrusions

Our managed intrusion detection and prevention service monitors, detects and reports any intrusion attempts or misuse, inside and outside the network. It takes effective remedial action, preventing downtime and protecting your online revenues.

Intrusion detection works by unobtrusively examining packets of information as they cross the network and analysing patterns against a large attack/threat signature database to detect anomalies. Intrusion prevention will then stop any attacks, such as the Blaster worm and SQL server injection.

Key benefits of our intrusion detection and prevention service

Keeps your IT infrastructure running at optimum performance with our proactive server management.

The performance of your critical infrastructure is essential for business productivity and customer satisfaction, but managing servers is a costly and time consuming activity. Should your IT department be diverting their valuable resources to this task instead of focusing on IT strategy and supporting your core business applications? Our fully-managed server management solution is designed to take away the pain of managing infrastructure so that your IT department can focus on creating competitive advantage.

Proactive support and management

Data centres and IT infrastructure is our core business; our server management solution includes proactive support, comprehensive server monitoring, hardware and resource trend reporting, hardware repair, operating system patch monitoring, alerting and installation services. We have inhouse expert hosting and networking teams that work 24/7 to monitor, diagnose and support servers from the hardware level all the way up to the operating system.

For each monitored server we set up a comprehensive runbook that records the procedures required to administer the system, including contingency handling. Any open support issues are logged in our issue tracking system, with status updates around the clock. Through performance counters and optional agents, we can provide a history of server activity, including disk usage, CPU utilisation and network activity.

Key benefits of our Server Management service

·         Proactive service:
We are able to predict performance degradation and capacity issues, allowing you to take remedial action;

·         Comprehensive coverage:
We support all major hardware vendors and operating systems including x86, Solaris SPARC, Windows Server, Linux and CentOS;

·         Enjoy virtualisation:
We take the additional complexity of managing virtualised environments – including Hyper-V and VMWare – out of your hands;

·         Round-the-clock support:
Our on-site teams work 24 hours a day, every day, to make sure that your servers are running at optimum performance;

·         Service level agreements:
We offer service level agreements (SLA) for added peace-of-mind.

Address your fundamental problems, achieve process efficiency and improve productivity and collaboration across businesses with MGU’ High Tech Solutions.

Get The Mercury Group Uganda Advantage

We create value for your organization with the following:

• Complete services model:IT solutions, business consulting, product engineering services, infrastructure servicesbusiness process services
• Partnerships and Global Alliances:
• Focus on innovation:Innovation labs, infrastructure support and the Mercury Group Uganda's Research Development and Design Center (TRDDC) provide access to leading-edge technologies, advanced systems engineering methodologies, storage optimization, and convergence and embedded printer solutions.

Solutions We Offer

We provide optimal, customized and comprehensive solutions across varied industry segments:

• Computer Platforms and Services
• Software
• Electronics
• Semiconductors
• Professional Services

Some of the domain-specific offerings for our high tech customers include the following: 

• End-to-end supply chain solutions from CRM to logistics
• Software Product Engineering Solutions
• Storage Product Engineering & Consulting
• Technology Offerings
• Internet of Things
• Next Generation Product Engineering Offerings
  • MGU’ complete product lifecycle solutions help the RISCO Group deploy their product ahead of schedule
  • A US-based global professional services firm lowers costs by 30% and increases productivity by over 10%.
  • MGU helped Bank of Baroda achieve real-time visibility into its financial data by implementing SAP HANA
  • MGU consolidates document production services for a large professional services firm
  • MGU helps a leading human capital management company achieve complete payroll taxation efficiency through process improvements
  • MGU supports a large professional services firm with measurable research and analysis
  • MGU transforms stakeholder experience through digitization for the Law Society of England and Wales
  • MGU helps a technology giant achieve unprecendented performance, securing maximum availability of online business services through a strategic partnership

Client Successes

 Client Thoughts

“We are one team, always in sync with each other. Mercury Group Uganda is always ahead of the game for us. We don't have to go to them. They're always there ready to offer up what we—what they think we need next.”