Goverment

To meet the expectations of multiple stakeholders in a challenging environment, governance needs to be nimble and effective. ICT-enabled solutions for governments can help achieve this through process efficiencies, technology scalability, feature-rich business functionality, customized mapping with government functions at different levels of administration and analytics to enable planning and decision-making. Transparency and accountability can also be built into government process workflows with an outcome-based approach.

 

 Solutions We Offer

Our solutions for the public sector help you manage a wide range of areas including:

Citizen Services: Affordable and anywhere access to public services required by citizens routinely, with real-time information availability and 24X7 paperless service delivery

Social Development: Inclusive growth through biometrics-based beneficiary identity management, electronic disbursal of wages and non-monetary benefits, beneficiary enrollment, digital works management and self-help group management

Defense and Security: Secure and robust communication networks, active Electronic Warfare (EW) systems and integrated law enforcement systems to empower your defense forces and security agencies

Revenue and Taxation: Integration of revenue, taxation and financial management on a single platform. This helps increase tax revenues through effective tax administration, perform a variety of financial management activities including budget preparation, and achieve rigorous fiscal discipline

Public Healthcare: Increased accessibility to affordable public healthcare and medical services by offering clinical and diagnostic services, effective administration and proactive monitoring of quality health services

Public Infrastructure: Rapid urbanization, better management and delivery of civic services, planned development of cities through optimized technology infrastructure, integrated transportation and traffic systems, management of state-wide area network and data center

Disaster Management: Early warning systems for disasters with incident response systems and knowledge portals

Benefits
improved transparency and accountability: 
We automate your processes and ensure access to real time information to various stakeholders

Increased accessibility: You can increase the accessibility and affordability of public services with our workflow-driven processes and internet-enabled solutions

Higher security: Our solutions ensure total security of government and personal data through multiple technologies including digital certificates, biometrics, encryption and authorized access levels

Enhanced change management: You can manage change effectively and efficiently leveraging our process rigor, coupled with our expertise in government domains and innovation models

  • Mercury Group Uganda benefits
    The Government Industry Solutions Unit at MGU provides transformational smart governance solutions for all tiers of government organizations – federal, state and local
  • MGU' experience in providing solutions to public sector in multiple countries helps us understand and leverage globally accepted best-practices and solutions
  • Our experts have extensive experience in design and implementation of effective governance solutions using world-class current and next-generation technologies
  • We deliver end-to-end holistic and integrated solutions where we provide software, hardware, applications and infrastructure
  • Our frameworks-enabled solutions help in rapid implementation timelines and reduced lifecycle costs

Financial Services

We are the largest Banking & Financial Services specific search firm in the Africa. We enjoy a stellar reputation in the industry stemming from 25 years of success. We act as the default contingency & search firm of choice for banks and financial institutions across:

  • Core Banking
  • C Level / Senior Mandates
  • Commercial & Corporate / Wholesale Banking
  • Retail Banking & Wealth Management
  • Risk, Compliance & Corporate Governance
  • Technology & Operations
  • Finance, Audit & Legal
  • Treasury
  • Support Functions
  • Internet & Telephone banking
  • Retail banking with specific focus on ATMs, Cash Dispensers and EFT switching solutions
  • Card Payment systems – Credit, Debit, Pre-paid, Stored Value card systems, Issuing and authorizing systems, merchant acquiring systems, settlement systems, Risk and Fraud management systems, Internet Payment gateways, Web merchant payment systems,

We provide solutions to manage Headcount / Quota Constraints, Expertise Injection and Project Delivery assistance across industries including technology companies, telecoms, consultancies and vendors for:

  • Contract
  • Visa & Payroll Services
  • Outsource
  • Project Based
  • Interim Hires
  • Outsourcing & facility managment services 
  • End to End Managed Agency
  • Server & Storage solutions including Disaster Recovery 

Why Mercury Group Uganda??

Today, businesses recognize technology is a key enabler to success. They are building solutions to manage their key competitive asset information. But today's heterogeneous, distributed, and inter-networked world is an order of magnitude more complex than what was encountered before. Mercury Group Uganda recognizes the dependence, customers will have in us to identify and deploy the best possible IT solutions for their broad needs - from Infrastructure to Security, Outsourced Services to Enterprise Management software and Business Application development to deploying eBusiness solutions.

We combine the best people, processes and technology to achieve excellent results - consistently. We offer customers the advantages of :

Speed : We understand the importance of timing, of getting there before the competition. A rich portfolio of reusable, modular frameworks helps jump-start projects. Tried and tested methodology ensures that we follow a predictable, low-risk path to achieve results. Our track record is testimony to complex projects delivered within and even before schedule.

Quality : Our emphasis on quality is manifested in the ISO 9002 accreditation— the very first such certification awarded to any IT services company, regionally in East & Central Africa. We are also proud to have been the first regional Compaq Authorised Service Partner, qualified through a stringent audit review of our services processes by Compaq.

The scope of our quality initiatives is to -

  • Ensure our products and services satisfy customer requirements.
  • Maintain the highest quality standards, which have been successfully achieved.
  • Improve standards in those areas where performance is wanting.
  • Harmonize policies and practices across all our functional & operational departments.
  • Improve efficiency throughout every one of our company's processes.
  • Create stability and minimize variance.
  • Eliminate complexity and reduce processing time. 
    Focus attention on quality.
  • Ensure products and services are delivered on time. 
    Reduce operating costs.

The quality system is represented by procedures, work instructions and job descriptions covering a comprehensive range of processes & activities within the company, considered critical and relating to quality. Quality planning is given due consideration in order to ensure that the resources needed to achieve the quality objectives are identified and planned.

Expertise : Our teams combine cutting edge technology skills with rich domain expertise. What's equally important - we share a strong customer orientation that means we actually start by listening to the customer. We do this because we have the largest, most successful record of deployment of Enterprise Technologies in East and Central Africa and certainly the largest, most qualified team across a very broad spectrum of technologies.

A Full Service Portfolio : We offer customers the advantage of being able to Architect, Integrate and Manage technology services. This means that they can rely on one, fully accountable source instead of trying to integrate disparate multi-vendor solutions.
TOTAL, INSPIRING SOLUTIONS

The Best IT Business partner: We offer the ultimate advantage of being recognised as the best IT company in the region, which means we offer an enormous level of dependability and assurance for corporate to engage, delegate and outsource their critical business systems. We are an accomplished performer and our accolades manifest the satisfaction the industry has in the Mercury Group Uganda brand, in general. Customers see this as a crucial certificate of assurance.

Corporate Facts

Who We Are: Mercury Group Uganda is an IT services, consulting and business solutions organization that delivers real results to global businesses, ensuring a level of certainty that no other firm can match.

What We Offer: MGU offers a consulting-led integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model™ (GNDM™), recognized as the benchmark of excellence in Enterprise Systems Integration.

Lineage: MERCURY GROUP LIMITED is part of the Mercury Group Uganda, one of Uganda’s largest industrial conglomerates and most respected brands. 

History: MGU was established in 1996 By Mr. Obong Simon Peter. Mercury Group Uganda Ltd. got incorporated as a separate entity on September 12, 2014.

Mission: To be a vibrant, professionally managed and self-sustaining IT Company in East African region.

Values: Leading change, Integrity, Respect for the individual, Excellence, Learning and sharing

Workforce: Mercury Group Uganda has over 450 of the world’s best-trained and certified IT consultants in 7 countries.

Full Services Portfolio:

  • Application Development and Maintenance
  • Business Intelligence
  • Enterprise Solutions
  • Assurance Services
  • Engineering and Industrial Services
  • IT Infrastructure Services
  • Business Process Services
  • Consulting
  • Asset-leveraged Solutions
  • Supply Chain Management
  • Enterprise Security and Risk Management
  • Our newer services include the following:
  • Mobility
  • Connected Marketing
  • Social Computing
  • Big Data
  • Cloud

Industries Serviced:

  • Banking, Financial Services
  • Insurance
  • Retail and Consumer Packaged Goods
  • Telecom
  • Media and Information Services
  • High Tech
  • Manufacturing
  • Life Sciences
  • Healthcare
  • Energy and Utilities
  • Construction
  • Metals and Mining
  • Travel, Transportation and Hospitality 

Quality Framework: We are the world’s fifth organization to achieve an enterprise-wide Maturity Level 5 on CMMI® and P-CMM® based on SCAMPISM, the most rigorous assessment methodology. 

Mercury Group Uganda Integrated Quality Management System (iQMS) integrates processes, people and technology maturity through various established frameworks and practices, including IEEE, ISO 9001: 2000, CMMi, SW-CMM, P-CMM and Six-Sigma.

Board of Directors: Mercury Group Uganda has 9 non-executive and 2 executive board members.

Leadership Team:

  • Mr. Obong Simon Peter, Chief Executive Officer and Managing Director
  • Dr. Isaac Odyek, Chief Financial Officer and Vice President
  • Hon. Sonny Denis, EVP and Head, Global Human Resources

The MGU Advantage: Features like GNDM™, Customer-centric Engagement Model, Full Services Portfolio, and Innovation Labs and Co-innovation Network (COIN™) set us apart.

Alliances: MGU has a strong network of strategic and solution partners with a joint objective of helping its customers become high-performance businesses by maximizing the value of their technology investments. Visit MGU’ Global Alliances.

Subsidiaries: MGU has 5 subsidiaries in our own identity.

Full Services Portfolio

Our full services portfolio enables us to provide integrated solutions that help you recognize value quickly by reducing costs and improving business agility.

Our full services portfolio combines traditional IT and Remote Infrastructure services with knowledge-based services such as Consulting and Business Process Outsourcing. The efficiency and seamlessness of our engagements makes Mercury Group Uganda an excellent partner to companies looking for an integrated approach to managing all IT and operational programs.

Our intellectual property—from software products, to technology and business components, to service and process frameworks—is the culmination of our business knowledge, technology excellence and process innovation and helps transform businesses around the world.

Industry specific software products in Banking and Financial Services, Insurance, Retail,Healthcare, Telecom, Government and High Tech sectors provide our customers with a competitive edge. Our library of Technology and Domain components enable us to build high quality solutions and bring them to market faster. Our service and process frameworks improve operational inefficiencies and business agility.

 

 

About Us

We are a team of multi-disciplinary professionals covering all technical and sales areas with a wide range of IT services covering a broad spectrum of solutions ranging from Data Center Solutions, Security & virtualization, ATM & BFSI Solutions, E-Government & Enterprise Resource Management and many other Product ranges.

MGU subsidiaries

- MGU Translation LLC 

- MGU Microfinance Bank